CertifyMed
Available NowIncident Reporting

Report. Investigate. Resolve. With an Audit Trail That Holds Up.

9 incident categories and 34 subcategories aligned with CMS HCBS and state MUI frameworks. Automated severity scoring, mandatory reporting rules, and a 5-stage investigation workflow.

Safety & Compliance

From Incident to Resolution in One Platform

Connects frontline staff, supervisors, clinical reviewers, and state oversight agencies in a single workflow. Reduces reporting delays and improves investigation quality.

Structured Incident Intake
9 categories with 34 subcategories. Dynamic fields per incident type with automatic severity classification and immediate supervisor notification.
5-Stage Investigation Workflow
Assign investigators, track milestones, capture evidence, and document findings. Tamper-evident audit trail at every step.
Incident Analytics
Real-time dashboard with total, open, under investigation, resolved, escalated, and critical incident counts across all settings.
Mandatory Reporting & Corrective Actions
State-configurable APS/CPS/law enforcement notification rules. Corrective action plans linked to incidents with deadline tracking.
Platform Overview

One Platform. Every Module You Need.

Ten integrated modules that replace scattered tools, spreadsheets, and paper binders — so you can focus on your clients, not your compliance gaps

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Assessments & Screening

InterRAI engine plus 14 validated screening tools. Scored automatically with clinical bands and safety protocols.

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Care Planning

Person-centered care plans auto-populated from assessments. CMS 42 CFR §441.725 compliant.

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Sessions & Telehealth

Video, audio, chat, in-person consultations with recording, live transcription, and scheduling.

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HCBS Settings Compliance

CHCS compliance scoring (0–100) across 6 modules for 90+ setting types.

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Incident Reporting

9 categories, 34 subcategories, automated severity scoring, and 5-stage investigation workflow.

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Workforce Compliance

Staff credentials, expiration alerts, payer enrollment, and OIG/SAM exclusion monitoring.

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Compliance Dashboard

One view of all compliance areas with priority action items and per-module health cards.

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Organization Management

Client registry, team management, roles & permissions, and 10-tab client profiles.

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Client Portal

Clients view their own care plan, appointments, and care team with restricted access.

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Platform & Security

HIPAA compliant, end-to-end encryption, multi-role architecture, 2FA, and AI integration roadmap.

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Available Now

Assessments & Screening

InterRAI engine plus 14 validated screening tools. Scored automatically with clinical bands and safety protocols.

Learn more
Available Now

Care Planning

Person-centered care plans auto-populated from assessments. CMS 42 CFR §441.725 compliant.

Learn more
Available Now

Sessions & Telehealth

Video, audio, chat, in-person consultations with recording, live transcription, and scheduling.

Learn more
Available Now

HCBS Settings Compliance

CHCS compliance scoring (0–100) across 6 modules for 90+ setting types.

Learn more
Available Now

Incident Reporting

9 categories, 34 subcategories, automated severity scoring, and 5-stage investigation workflow.

Learn more
Available Now

Workforce Compliance

Staff credentials, expiration alerts, payer enrollment, and OIG/SAM exclusion monitoring.

Learn more
Available Now

Compliance Dashboard

One view of all compliance areas with priority action items and per-module health cards.

Learn more
Available Now

Organization Management

Client registry, team management, roles & permissions, and 10-tab client profiles.

Learn more
Available Now

Client Portal

Clients view their own care plan, appointments, and care team with restricted access.

Learn more
Available Now

Platform & Security

HIPAA compliant, end-to-end encryption, multi-role architecture, 2FA, and AI integration roadmap.

Learn more

Ready to Stop Worrying About Your Next Survey?

CertifyMed gives HCBS providers the same compliance tools that large organizations use — without the enterprise price tag or complexity. Request a demo and see the difference.

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